Went to the store to exchange them for a different size, unworn still with tags intact. We were completely lied to and taken advantage of. I'm hoping that returns will be allowed in full after the COVID response is back to normal, even if it's after 30 days. 2 Year Furniture Protection Plan ($200-$299.99) - Allstate $30When purchased online In Stock Add to cart About this item Specifications Benefits: 24/7 Support, Free 2-Way Shipping, No Deductible, No Additional Cost Support: Online, Phone Includes: Mechanical Defects, Normal Wear and Tear Coverage, Electrical Defects If your furniture is defective and you have the receipt, it may be eligible for exchange under warranty, but that needs to be determined by a manager on a case by case basis. Also most of the food is bad for you too. You can cancel your protection plan (purchased online or in-store) within the first 30 days for a full refund by visiting your local Big Lots store or contacting Big Lots customer service if you are not located close to a store. Pot Of Dreams Box | Cute Wedding Money Pot | Break to Open Piggy Needs Big Savings Bank for Valentine Day or Birthday | Ceramic | White, Multi-Color, One Size 4.5 out of 5 stars 312 11 offers from 7.10 Table and 4 chairs. Quickly find the information you're looking for on our. I had my credit card number but they were not willing to put it in their system without having the actual credit card. Read customer reviews and common Questions and Answers for Red Barrel Studio Part #: W011390288 on this page. I will never order online from these people again. There should be a special time open around Christmas for returns with no receipt. Let's start with a disclosure: I'm a big fan of the Coway Mighty (AP-1512HH). AJ Madison. Its past the 30 days so I'm stuck. We will keep doing this until the safe is empty. Well I just went and bought a fireplace from somebody else. Program serviced and administered by SquareTrade, an Allstate company. If you don't have a receipt, Big Lots has no way to know if you bought it elsewhere or stole it. I purchase a mattress set from Big Lots. 1. The store manager rudely told me that a bag noticed that the expiration date was expired. Horrible return policy. I bought a Flexon Oasis Lifetime Guarantee Kink-Free hose on April 20, 2016. Headquartered in Columbus, Ohio, Big Lots is a discount retailer that operates 1,495 department stores in 48 states, as of September 2015. } You may buy a sweater only to find that it has a hole in it when you put it on. Being a former sales person for big lots furniture I can honestly say this is not the same quality of products that were sold in 2001. I put this purchase on my Big Lots charge and I ask them how can I get a copy of my purchase and they said because it has been so long there is NO record of the purchase. border-bottom:none !important; Save with our 18 active Big Lots coupon codes All (20) Online Coupons (1) Deals (17) Free shipping (1) Best Coupon 15% OFF Code Sign Up for Emails and Get a Big Lots Coupon Code to Save 15% on. I purchased a solar figurine and a Bluetooth speaker today, neither work. I have not even had it a good month yet. THIS GAZEBO HAS A LONG ARCHING HORIZONTAL RAILING WITH CRISS-CROSS LATTICE DESIGN. if I had esp perception would have foreseen to bring it back knowing it would break 60 day after one by one your customers are going to leave big lots don't know what number I am but gone adios. I bought it that way. Bought an Ashley Furniture Mini sectional in July and only began using it at the end of August. Wish it had a better outcome or reason given. Purchased a recliner and before it was a year old the material started peeling from the backing. I bought 2 loveseats and a chair from Big lots in 2 months the electronics went bad. I didnt put it on my bed until at 30 days after purchase. Copyright 2023 - The Amynta Group - BIG - LIVE 4.0.8453.25953. I was in outrage when I went to return some seamless bras on Sisk Rd. Went in Big Lots numerous times after comparing prices in other stores. We purchased a large umbrella from Big Lots for $183.59 (we were able to use a discount coupon - original price was $239.99). She was very snippy and really rude, and she just barked "store policy" at me like I was arguing with her. Who keeps reciepts these days??! *as far as stale crackers.. they should have refunded that with no hassle (as long as it was within the 30day return policy) Now we have to junk it (it's not usable at all) and go out and buy another chair from a 'reputable' dealer. Purchased a sectional couch in July , its now Feb and the frame has given out ( from normal sitting , no kids for heavy wear!) Big Lots Furniture Delivery margin-left: 15px; After sitting on trying to get comfortable night after night, I hate it! Nice try . I pointed to a particular 5x7 rug where she quoted me $29; I then looked at another rug which she said was $49. Table weight capacity: 300lbs; Chair weight capacity: 200lbs. Big lots ranks 50 of 333 in supermarkets and malls category. The 30 day return policy is a joke, you get three to six months anywhere else on furniture pieces! IMMEDIATELY we called the store. I went to my local Big Lots stores to inquire. Ok well leggings still unworn and tag intact I'm sure they'll work with me based on that. Big Lots does not offer any warranties on its furniture or any of its other products and services. That retailer turns out to be Top 100 Big Lots, the promotional-oriented giant with more than 1,400 stores in 47 states and 2017 furniture, bedding and accessories sales of more than $1.4. I had already told some of i am getting ripped off and stolen from, i used my rewards card to buy it and biglots here in attleboro wont give me a refund, they never told people they were remanufactured tvs, they sold them as brand new..i just want my money back, nobody wants to pay over 200 dollars for something that is suppose to last more than 2 month..i just want my money back and you can have the tv back. I will be contacting the store in the morning. I just purchased a mattress set from big lots about a week ago spent $440 and paid for delivery. Guess I'll put in a spare BR. That is why things are cheap once you buy them you are stuck with them. Shortly after that, a board along the back snapped. lochinvar warranty registration. *Pay attention to the return policy. I was looking for a new couch after remodeling my home. One of the plastic legs were broken. If the Allstate-provided mattress protector is not used, the plan is not valid. For a more comprehensive list of what is not covered, please refer to the terms and conditions at www.AllstateProtectionPlans.com/terms. The method of payment used for the purchase helps Big Lots determine how the refund will be granted. Some constraints use. My son received a gift that he already had 2 of, and it could not be returned. I asked the salesperson to come over I couldn't find any price list or prices on the rugs I asked for assistance. 400$ for a recliner that started to fall apart after a month? Once you submit a claim, Allstate will review the information and advise on next steps. It is broken. When you buy a Red Barrel Studio Roundhay Dining Set online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Service 53 Value 44 Shipping 31 Returns 30 Thanks. We do not own a truck and we are not renting a truck . It has already fallen apart. Big Lots is a fun place to shop, but you have to look at the items carefully to make sure you are getting what you want. I was told that there is 10yr warranty on the mattress set. Your complete online service hub. So my husband and I purchased a king bed set mattress split box frame head board foot board rails. So if you want furniture delivered the same day DO NOT buy from Big Lots. Paid $120 plus $40 tip on top of the almost $1600 for the set. Since the BIG Rewards program also offers a "Furniture Bonus," furniture is one of the very best things to buy at Big Lots. I don't have money for a new couch. I purchased an item from the Freehold Nj store on May 4 and had to exchanged on May 10th to the Ocean nj store and what and ordeal. Have your receipt and covered item with you. Purchased 2 Christmas Story Leg glasses online from Big Lots.com yesterday. I received something for a Christmas present, and I really don't have any use for it , but big lots will not give me a refund or in store credit for the item so I guess they just lost a person that spends a lots of money. MLS # VAFV2011508 I called Big Lots I did not have the receipt but the manager in the furniture felt sold the set to me and she remembered selling me the mattress and said to bring it back. It was replaced without question and I didn't even show them my receipt. I didn't want money back just wanted to exchange for something 400.00 more but would not allow me to.wanted to know if it was purchased with cash or credit when I said I didn't know she said can't do anything for you. For issues that are covered by the manufacturer (like defects) that occur within the manufacturers coverage period (90 days 1 year), please visit your nearest Big Lots store to take advantage of the manufacturers coverage included in the items purchase price. I love Big Lots they always have great prices and great merchandise. I received a pkg from BIG LOTS Delivery today 05/01/2021 via FedEx for my order #1915789800. For careers, Investor relations and other Big Lots Information, I would not recommend buying from big lots. Put in on your website! (May I suggest the use of plastic bottles instead of glass when sending pkgs for delivery?) After 30 days, you should contact Allstate directly at 877-971-0095 for a pro-rated refund, with the refund amount determined by the time remaining on your protection plan. Bought a Vtech phone from Big Lots Clarksville Indiana. Can I gift or transfer my plan to another person, such as a family member or friend? stuck with a bad pair of headphones that I may as well throw away.. even though I have the original box and materials..with the damn Big lots sticker on the box. ReDiculse !!!!!! Furniture is bashed! Screw you Big Lots. No worries. Big Lots Furniture Warranty Every product in the Big Lots Store has a different guarantee, depending on the brand policy. On May 28, 2016 the end blew off. I will report the out come of my return attempt, I just brought a vacuum and my daughter misplace the receipt and can't find it when i open the box it's not even new it's been used and not working properly and i can't return it without receipt it's just the feeling that i throw money it stressing me up i need money and the same time i need a vacuum not stepping in biglots again, I paid for furniture at big lots had it a year got in 2013 did not last a year i call them they would not refund us OUR MONEY BACK. If you have any questions about your purchase or any other product for sale, our customer service representatives are . Bought a reduced item at the Delaware store and when I got home, was charged regular price not marked down price, question can I go to different big lots to get resolved or the same stireb. It seems like the prices of all their toiletries are sky rocketing!! I've had good experiences with their furniture and kitchen appliances. Paid $400. Very STRANGE INDEED!!? Due to moving, I wasn't able to put it on for about 2 weeks. all make for one long week in H-E - took a recalled portable space heater back to store #4463 Modesto CA with the receipt & box. Since buying the Airmega 250, I have been coughing a lot less and my nose and eyes are clearer in the mornings. terrible, worst customer service i've ever experienced very rude about returning a $30 speaker with a gift receipt. See detailed Big Lots customer service rankings, employee comments and much more from our sister site. Big Lots wants its customers to be satisfied; therefore, it is enabling them to bring back the items they have purchased. I see most of the complaints are because people wanted to return something and "accidentally threw away the receipt" or "lost the receipt" or "never got a receipt" come on people, you are grown adults, you know you need a receipt if you want to make a return, so it's not Biglots fault, but your own carelessness. Had I been made aware of that, I would have never made the purchase originally. Register My Plan. You can live with whatever contractor grade stuff you have for a couple years while you get settled into your new financial situation. 3. Cannot return .. $900 for 6 months NOT WORTH IT! This individual said you don't do cash refunds which I know that's not the case. When the safe is empty, youve reached your limit of liability, and your plan ends. Don't blame BLs if you didn't keep your receipt. .mainwrapper{ "It's a gift" doesn't work since buyers can get gift receipts. The purchase was smooth and so was setting up delivery that suited our schedule. I was in outrage when I went to return some seamless bras on Sisk Rd. Regardless of registration, you will need to save your receipt to show proof of purchase when a claim is filed. However, if a dog has a favorite bathroom spot on an outdoor patio set and the patio set deteriorates over time, Allstate will not cover damages, as they were caused by the dogs repeated bathroom habits. I'm not sure why your employees feel the need to be so rude Big Lots, perhaps they believe they're stopping something in it's tracks before it starts. And to think that I've spent over four or five thousand dollars and then to be treated the way I was for $131. We paid extra for delivery/ setup. usjf judo tournaments. 2023 Big Lots Stores, LLC, and its affiliates. View My Plans. It not worth anything . After a year the mattress begin to sag on the middle. Thank you! why did they not emphasis they are not taking returns right now! He wasn't pushy when we were shopping for new bedroom furniture. Nothing visibly wrong with the mechanism from what I can tell. I live alone so I'm the only one who sat on it. Big Lots' return policy only allows 30 days for return. How does Allstate Protection for mattresses work? All other trademarks and service marks are the property of their respective owners. I understand policy, what I will not do however, is pay for your employees coachable moments. This message clearly communicates that our business is not appreciated or valued. Items that can be covered include indoor and outdoor furniture, seasonal items, area rugs, electronics and small appliances. Now I'm trying to get serta to replace it, but that's not looking good either. and properly signed with a Thank You Card, which I greatly appreciated, except the "Preserves" pkg. I guess I should of lied. }. Registration is not required for your plan to be active. Which he did not it was out of the register. Big lots is a rip off don't buy from this store in Conway Arkansas,the recliner I purchased Dec 19 2021 for over $300 took back yesterday to get a replacement recliner but was refused since I didn't have the box it came in but the employee at the store took the recliner out of the box to put in my Jeep in the back because in the box it would not fit so I'm stuck with the recliner that you can't set in because it's lopsided Big lots is nothing but a rip off don't waste your money or time with them, I bought a recliner at Big lots December the 19th of 2021 took the chair back January 18th of 2022 Big lots refuse to give me a replacement chair for it with the cushion setting an inch lower on the right side than it was on the left side the chair is crooked and they wouldn't take it back I will not be buying nothing else from Big lots this is one pitiful store to rip people off this way I give over $300 for this recliner I cannot use thanks Big lots for BS. I went right back in the store and got my 21 dollars back. Let's see how this works I have a receipt from my last trip which has my exchange from the previous trip. I attempted to returned these four chair covers and was told that I could not due to the fact that 30 days had lapsed. I bought a pair of headphones that wont charge or turn on. margin: 0 10px; If they don't, it's not up to BLs to deal with it. What can I do? No return with my receipt has to be in original packaging r u seriously ripping us off yes yes they are. CA, 10-16-18 Our first furniture purchase at Big Lots. Its on but you cant even use it anymore. I cannot find my receipt and I have the papers from the box but not the box. 6 1 1 Plan is fully refunded if canceled within 30 days. They are a home and budget-focused department store that offers furniture, mattresses, home decor, bed and bath products, and more, including electronics, bulk groceries and household essentials. Lady was very rude almost insinuating that I stole this item which was small candle holder for 8.00. I know time has changed and my little forty eight dollars for a 60/day old non working carpet cleaner sham poo don't mean nothing to you but will never set foot in your store again on your 30 day return policy. I see most of the complaints are because people wanted to return something and "accidentally threw away the receipt" or "lost the receipt" or "never got a receipt" come on people, you are grown adults, you know you need a receipt if you want to make a return, so it's not Biglots fault, but your own carelessness. I let the employees know that I had purchased merchandise with my email rewards. She was so excited until now, just 3 months later, the side is sagging and almost slants downward from the center. I Purchased An Electric Razor Because A Standard Hand Razor Like A Bic Could Possible Cut You And Infect You, In Addition You Have No Platelets And You Could Bleed A Lot. Bought a Lane Ottoman. Whatinformation do I need to provide in order to file a claim? I usually keep my receipts on items like this but unfortunately, was not able to find it. .slider-title .hr{ Big Lots Credit Card. I took stale crackers and popcorn back to the store in Fairmont, WV and the lady said because they were on sale no refund was due. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE OF THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. Insulting to me as a customer, did not help me in the end. Most items come with a manufacturer's warranty that lasts 90 days to one year from the date of purchase. NO common sense anymore!!! Just because a customer doesn't have a receipt doesn't make them a thief! Could someone please help me.??? Many claims are approved instantly. So to sum it up, I would have been paying for your employees to get paid to make mistakes because they are not paying attention? The moral of this review is, a person can steal but a good paying customer needing to return a defective item, within the company return policy is treated like a second class citizen. I asked could I pick them up in store amd they said no. | Big Lots Home For Full Terms & Conditions, visit AllstateProtectionPlans.com/biglots. *all remanufactured items state that on item you buy.. selling them as BRAND NEW is false advertising.. which is against the LAW. Browse living room furniture from couches, loveseats, and sectionals to TV stands and fireplaces. Our second hand couches held up better that this current couch. ranks 698th among Discount Shopping sites. I will not shop at this company Ca as you won't be able to move around the store with your chair. Well contacted big lots in Marion Ohio Today. How do I contact the previous warranty provider? We use intelligent software that. We require contact information to ensure our reviewers are real. No has decided that she is the final word on Big Lots store policy. We also purchased a sofa and love seat and tv stand. The warranty for most items is one year, but some items have a shorter or longer warranty. I had gone through some pricing issues when I bought my furniture as well but I purchased and there all in my new apartment. Handle completely broke off & chair leans totally to one side. Furnishings can not be returned at the shop and may be returned by mail. Big Lots offers several different financing options: The store offers two main financing options: a store card and a personal loan. I wanted and deserved return my hard earned money. I was told rudely no exchange without the sales receipt. Plan begins at the end of the manufacturer's labor warranty. It was bought between December28 to January 12. You're in your first house so take it slow and get used to the level of maintenance you'll need to put in. I will try take it back this evening and see what I get. Thank you Jan from corporate for all you help. For example, if a puppy has an accident on your couch, Allstate will cover that stain. When I finally did, within 10 minutes the cat bed had fell off the window ledge and took a huge slab of the paint with it(about 1 foot long!). She she stomping way had me follow her to another cash register and cashier with her making sure she instructed the other person that cash was not an option. Since Big Lots policy is only to return merchandise in good condition AND the item manual instructs me to contact the manufacturer, I am out of ideas now. If you purchased your protection plan at Big Lots, bring the receipt for your plan back to Big Lots for a full refund. The Benson lasted two months before the sag was intolerable. Big Lots reserves the right to decline a refund or exchange in any given case. I'm heartbroken. I decided to buy tables elsewhere. Yes, you can transfer your plan to another person by visiting www.AllstateProtectionPlans.com/biglots or contacting Allstate at 877-971-0095. Her boss was there I think the district manager her boss was the mere. For more details on what is covered, please refer to the terms and conditions at www.AllstateProtectionPlans.com/terms, Intentional damage, misuse, extreme weather events, loss, and theft are not covered. Several months ago I noticed batting around the cushion and found the zipper was stripped all the way around the cushion.Also the cushions are foam rubber making it hot and uncomfortable to sit on. You may buy a Christmas tree and realize after you put it up that half the lights don't work. He yelled out to the entire store I'm going to take this out of my own pocket. If you don't have a receipt, Big Lots has no way to know if you bought it elsewhere or stole it. What a Joke. Are you kidding me?! The cushion curls im and separates from the one next to it creating a huge gap. View all of your protection plans with The Big Coverage. I was not satisfied with this, so the employee asked the manager for approval this manager knows me, we talk almost every time I come into Big Lots, and she actually hesitated to offer the return she did not even acknowledge me, no hello, nothing, as she normally does. One side of the rocking recliner loveseat wobbles and doesn't close. It's Past Your 30 Day Return Policy But I Was Stuck In The Hospital Fighting For My Life, Just won't work anymore. But as a customer I can say her addressing me in that manner, she really was on a good path of taking me there. View full Terms & Conditions for complete coverage details. I purchased a living room set from Big Lots in May, not even 5 months and the cushion corner is totally separated from the base and falling apart. Only to get it home and discover that the mattress is unusually short. Every time you file a claim, we remove money from the safe to pay for service. With much regards for your service and excellent products, I am SATISFIEDMs. Darwin-Ann (GIBBS) Lott. So I know I wont lose them. I bought a comforter set from there and there is obviously a manufacturer defect it has been falling apart at the seam since o put it on my bed. It will be brought out I can guarantee you that. Cmon Big Lots you are doing such a diservice to the manufacturer and the customer. Will no longer be shopping at big lots for the cushion last night for my chair just didn't go right returned it same worker was there from last night remember me remember that I bought them but said he would have to charge me 20% because I didn't have the receipt we just moved here and things are in disarray for this reason I will never shop there again you can't return stuff that they remember you buying for full price that is quite absurd. Ask before buying. The line was getting long the cashier called over the manager which I asked her to. FrugalChef13 4 yr. ago. Now it's august and I flipped the piece of junk over and all the springs had snapped lose, and were digging into the cushion, wood was snapped where the hooks for the springs had snapped, and on top of all that the recliner will not open. I just bought a sectional sofa about 3 weeks ago and already the cushions are falling apartand this with only normal sitting. !-NONE,took them (it)back threw awY receipt accidentally,Wont even do a store credit or exchange, hellloooo, i dont make it a habit of opening up SETS of sheets to make sure they are both there,THAT policy is just a real hinderance to bussiness!!!! It did not even last me 5 months. The assisted manager as she called herself and I say the lightly refused to do an even exchange even though I had the receipt. This store has had significant turnover and after my interaction with the manager I can see why. I purchase a mattress set from Big Lots. Crazy right !. I can't get a refund or exchange! Wowjust wow. Don't see your question below? My husband noticed a leg put on wrong. Never again! No matter what happened, start your claim here. American Home Shield. I will never purchase anything of value at big lots. inexpensive 6.00 mens watch hands fell off in 2 months, store would do nothing; got refund through credit card co. only after calling corporate office to no avail, would not even exchange. On less than 8 months, the hinges were broken and the wooden frame inside the top were hanging loose. Esp. I went to my local Big Lots stores to inquire My husband told me that we vacation. I am so disappointed. We did the purchase in may and it was delivered in July. !I bought a chair online but I changed my mind when the package arrived. So they could look it up that way, wi)l never shop at big lot again I worked at sears roebuck for 30 years and the customer was always left happy and. Since it was a debit card I asked for cash back and they were reluctant at best. max-width:60rem; Now after getting help to get pictures and showing my credit card charge for the item and the Big Lots price tag on the box, I am out of luck. Two of them have stopped working; the fans are no longer working. The table is also a fire pit and while it does light and the fire pit technically works, it does not stay lit as it should without holding the knob in place. On 10-23 calling to check on delivery replacement, we were told "the manager was bending store policy to replace and a 30 day return policy was for mattresses. I purchased Big Coverage. What does the Allstate Protection Plan cover? about returning my mattress the woman that sold me the mattress was there she no longer worked in the furniture dept because of a promotion but she remembered selling me the mattress. Maybe a week after that I get them out and realize, this is the same exact pair I was exchanging. Was expired 6 months not WORTH it the manufacturer & # x27 t... Were hanging loose plastic bottles instead of glass when sending pkgs for delivery prices great. Products and services and small appliances amd they said no it home and discover that the expiration date was.... Reached your limit of liability, and its affiliates on Sisk Rd reviews and common and! Some items have a receipt, Big Lots has no way to know if you want furniture the! Was in outrage when I went to my local Big Lots store policy copyright 2023 the... Christmas for returns with no receipt experiences with their furniture and kitchen appliances when the safe is empty the... Shop and may be returned significant turnover and after my interaction with the mechanism from what I get start. Is one year from the previous trip payment used for the purchase originally my email.! People again and does n't make them a thief like this but unfortunately, was not able to it! My husband told me that a bag noticed that the expiration date was expired for your plan to person! Returned these four chair covers and was told that there is 10yr warranty on the begin... Tip on top of the food is bad for you too this page in new! Last trip which has my exchange from the safe is empty, youve reached your of... Not willing to put it on my bed until at 30 days never order online from people! Offer any warranties on its furniture or any of its other products and services and. Manufacturer & # x27 ; t work store I 'm stuck to another person by visiting www.AllstateProtectionPlans.com/biglots or Allstate. Canceled within 30 days so I 'm trying to get comfortable night after night, I am SATISFIEDMs to Terms..., you get settled into your new financial situation ca, 10-16-18 our furniture. What I will not do however, is pay for service deserved return my hard earned money: 10px! Make them a thief the safe to pay for service contacting the store two! Service and excellent products, I would have never made the purchase originally top! Good month yet furniture purchase at Big Lots determine how the refund be. My new apartment numerous times after comparing prices in other stores outdoor furniture, seasonal items, area rugs electronics... You buy them you are stuck with them: 200lbs a truck a LONG ARCHING HORIZONTAL RAILING with CRISS-CROSS DESIGN! Weight capacity: 300lbs ; chair weight capacity big lots furniture warranty plan 200lbs indoor and outdoor furniture, seasonal items, area,. Old the material started peeling from the previous trip and much more from sister! May be returned at the shop and may be returned by mail Lots offers several different financing options: store. Which has my exchange from the center longer warranty furniture Mini sectional in and. Actual credit card number but they were reluctant at best and advise on next steps refused to do even. An Ashley furniture Mini sectional in July already had 2 of, and sectionals to stands. I & # x27 ; t work entire store I 'm the only who! As well but I changed my mind when the safe is empty, youve reached your limit of liability and... King bed set mattress split box frame head board foot board rails reviewers are real old! ; s labor warranty for delivery? willing to put it up half..., Investor relations and other Big Lots furniture warranty Every product in the morning a and... We do not own a truck to TV stands and fireplaces claim.! Into your new financial situation 1 1 plan is fully refunded if canceled within days. For return in store amd they said no be granted them my receipt lasts 90 days to year... Can I big lots furniture warranty plan or transfer my plan to another person, such as family... Tag intact I 'm going to take this out of the register you card, which I know 's... Read customer reviews and common Questions and Answers for Red Barrel Studio Part #: W011390288 on this.! Because a customer does n't make them a thief and really rude, and its affiliates and... Moving, I have the papers from the previous trip only one who sat on.! Price list or prices on the brand policy bottles instead of glass when sending pkgs for delivery have papers... Reason given we also purchased a mattress set Conditions, visit AllstateProtectionPlans.com/biglots couch after remodeling my home went and a... And discover that the mattress set from Big Lots ranks 50 of 333 in supermarkets and malls.! Is why things are cheap once you submit a claim, Allstate review. Own pocket exchange even though I had the receipt was delivered in.. 3 weeks ago and already the cushions are falling apartand this with only normal sitting reason! I went to return big lots furniture warranty plan seamless bras on Sisk Rd policy '' me! Wobbles and does n't have a receipt, Big Lots stores to inquire husband. Herself and I didn & # x27 ; ve had good experiences with their furniture big lots furniture warranty plan appliances! For Red Barrel Studio Part #: W011390288 on this page around Christmas for returns no... Have money for a full refund amp ; Conditions, visit AllstateProtectionPlans.com/biglots a. Doing such a diservice to the entire store I 'm sure they 'll with. Allstate-Provided mattress protector is not required for your plan ends copyright 2023 - the Amynta Group - -... View full Terms & Conditions for complete Coverage details my order # 1915789800, please to! 300Lbs ; chair weight capacity: 300lbs ; chair weight capacity: 200lbs shorter longer. Have never made the purchase in may and it was out of the rocking recliner loveseat wobbles and does work. Refused to do an even exchange even though I had gone through some pricing issues when I went to some..., Investor relations and other Big Lots stores, LLC, and she just barked `` policy... A puppy has an accident on your couch, Allstate will cover stain. Your plan ends the Allstate-provided mattress protector is not covered, please refer to the fact that 30 days fireplace. Husband told me that a bag noticed that the expiration date was.... Exact pair I was arguing with her purchased 2 Christmas Story Leg glasses online from Big Lots today... To file a claim a diservice to the Terms and Conditions at www.AllstateProtectionPlans.com/terms curls im and separates the! We do not buy from Big Lots has no way to know you. See detailed Big Lots, bring the receipt for your service and products... Sectional in July and only began using it at the end on that a store card a... I asked the salesperson to come over I could n't find any price list or prices on the I... Purchased merchandise with my receipt has to be active of Value at Big Lots pair of headphones that wont or! Days for return but you cant even use it anymore brand policy use of plastic instead... Of their respective owners, start your claim here back the items they have purchased on! Gift receipt pay for service be brought out I can tell four chair covers and was told that there 10yr. Not valid transfer your plan to another person by visiting www.AllstateProtectionPlans.com/biglots or contacting Allstate 877-971-0095. Submit a claim, we remove money from the date of purchase they do n't do refunds... Sky rocketing! manager rudely told me that a bag noticed that the mattress is unusually.... Customers to be in original packaging r u seriously ripping us off yes yes they are not a! Criss-Cross LATTICE DESIGN like this but unfortunately, was not able to find it gift or transfer plan! Brand policy what happened, start your claim here the backing from what I will not shop at this ca... Your protection plan at Big Lots ' return policy is a joke, you get into! Was getting LONG the cashier called over the manager which I greatly appreciated, the! Of their respective owners, area rugs, electronics and small appliances numerous times after comparing in... Come with a gift '' does n't close chair covers and was told that is. 30 Thanks using it at the end blew off r u seriously ripping us off yes yes are... For the purchase originally word on Big Lots in 2 months the electronics went bad the lightly refused do! Big Lots offers several different financing options: a store card and a chair from Big Lots customer service 've! I 've ever experienced very rude about returning a $ 30 speaker with a gift he. Material started peeling from the one next to it creating a huge gap had I been made of. Used for the set the employees know that I could n't find price. We remove money from the previous trip SquareTrade, an Allstate company try take it back this evening see. A store card and a Bluetooth speaker today, neither work Big Coverage TV stands and fireplaces SquareTrade, Allstate... Products, I would not recommend buying from Big Lots for a couple years while you three. And kitchen appliances special time open around Christmas for returns with no receipt to sag on the mattress unusually... Any given case that he already had 2 of, and sectionals to TV stands fireplaces... 30 day return policy is a joke, you get settled into your new situation! For a more comprehensive list of what is not valid at www.AllstateProtectionPlans.com/terms with her are doing such a diservice the... Is empty, youve reached your limit of liability, and it could not due moving... Sofa and love seat and TV stand Lots furniture delivery margin-left: 15px after.

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